Insights

Patient Access Infographic: How Consumers View the New Front Door to Healthcare

25 April, 2016

Patient Access Infographic: How Consumers View the New Front Door to Healthcare
This new infographic highlights results of a recent survey examining consumers’ experiences with alternative sites of care, such as retail health clinics, urgent care centers, and telehealth.
 
According to the new Oliver Wyman infographic and survey, consumers’ familiarity and use of alternative sites of care are on the rise. Furthermore, consumers who have used these “new front door” alternatives seem to like them and say they are willing to use them again. In fact, people who had new front door experience said they would be less willing to visit a traditional doctor’s office again.

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